Configurar a integração do Call Center

				
					 

<callcenter> 

    <section sortorder="0" name="reqGeneralInfo" label="General Info"> 

        <item sortorder="0" name="reqInternalName" label="Internal Name">smartspace001</item> 

        <item sortorder="1" name="reqDisplayName" label="Display Name">Smartspace</item> 

        <item sortorder="2" name="reqDescription" label="Description">Smartspace Omnichannel Solution</item> 

        <item sortorder="3" name="reqVersion" label="Version">1.0</item> 

        <item sortorder="4" name="reqUseApi" label="Use CTI API">true</item> 

        <item sortorder="5" name="reqSoftphoneHeight" label="Softphone Height">600</item> 

        <item sortorder="6" name="reqSoftphoneWidth" label="Softphone Width">450</item> 

        <item sortorder="7" name="reqAdapterUrl" label="CTI Adapter URL">https://app.smartspace.us/smart-embbed-integration</item> 

        <item sortorder="8" name="reqSalesforceCompatibilityMode" label="Salesforce Compatibility Mode">Lightning</item> 

    </section> 

    <section sortorder="1" name="DialingOptions" label="Dialing Options"> 

        <item sortorder="0" name="OutsidePrefix" label="Outside Prefix"></item> 

        <item sortorder="1" name="LongDistPrefix" label="Long Distance Prefix"></item> 

        <item sortorder="2" name="InternationalPrefix" label="International Prefix"></item> 

    </section> 

</callcenter>